Privacy Policy for NeuroCore Technology – Products
Last Updated: June 27, 2025
At NeuroCore Technology, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and protect your Personal Information when you interact with NeuroCore Technology and our services through any of our digital properties, including but not limited to:
- Our main website and associated web properties
- Our products and services platforms
- Consultation and support platforms
- Any mobile applications we may offer
- Social media pages and profiles
- Email communications and newsletters
- Any other digital platforms, tools, or services operated by NeuroCore Technology
(collectively referred to as "Our Services" or "Our Properties"). This Policy applies regardless of how you access or use Our Services, whether through a computer, mobile device, or any other technology.
1. What Information We Collect
- Personal Information: Name, email address, postal address, phone number, payment information, company/organization details, job title, and other information you provide when creating accounts, making purchases, requesting consultations, or contacting us.
- Technical and Usage Data: IP address, browser type and version, device type and identifiers, operating system, pages visited, time spent on pages, referring websites, search terms, click patterns, and other analytics data across all Our Properties.
- Communication Data: Records of your interactions with us, including emails, chat logs, support tickets, survey responses, and feedback provided through any of Our Services.
- Professional Information: Business requirements, project specifications, consultation notes, and other information related to our AI solutions and enterprise services.
- Marketing and Preference Data: Subscription preferences, communication choices, interests in our products and services, and engagement with our marketing materials.
2. How We Collect Information
- Directly from You: Information provided when you create accounts, make purchases, request consultations, subscribe to newsletters, participate in surveys, use contact forms, engage with our support team, or otherwise interact with Our Services.
- Automatically Through Technology: Data collected through cookies, web beacons, server logs, analytics tools, and similar technologies when you browse or use any of Our Properties.
- From Third Parties: Information from business partners, service providers, social media platforms (when you interact with our content), and publicly available sources that help us better serve you.
- Through Business Interactions: Information collected during consultations, meetings, demonstrations, and other business communications across all our service offerings.
3. Why We Collect & Use Your Information
- To Provide Our Services: Processing transactions, delivering products, providing AI solutions and consultations, managing accounts, and fulfilling service agreements.
- To Enhance User Experience: Personalizing content across Our Properties, improving website functionality, providing relevant recommendations, and optimizing our AI solutions for your needs.
- To Communicate Effectively: Sending service updates, responding to inquiries, providing technical support, sharing product announcements, and delivering newsletters and marketing communications (with your consent).
- To Ensure Security and Compliance: Protecting against fraud, maintaining system security, preventing unauthorized access, and complying with legal and regulatory requirements.
- To Improve Our Business: Analyzing usage patterns, conducting research and development, improving our AI technologies, and developing new products and services.
- To Support Business Operations: Managing customer relationships, processing payments, maintaining records, and supporting our enterprise services and partnerships.
4. Information Sharing & Disclosure
- Third-Party Service Providers: Payment processors, shipping services, analytics platforms, and other partners assisting in operations.
- Legal & Safety Requirements: When required by law or to protect rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets; your information may be transferred accordingly.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
- Recognize you when you return;
- Keep your session active;
- Understand site usage to improve performance;
- Deliver relevant advertising (where applicable).
You can configure your browser to block or delete cookies, though this may affect site functionality.
6. Data Security
We implement industry-standard security measures, including encryption (e.g., SSL/TLS), access restrictions, secure payment processing, and routine audits. However, no method of data transmission over the Internet is entirely risk-free.
7. Data Retention
We retain your Personal Information for as long as needed to:
- Provide services, complete transactions, and support customers;
- Comply with legal, tax, or accounting requirements;
- Resolve disputes, enforce agreements, and support business operations.
8. Children's Privacy
Our Products Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children under 16. If you believe we have collected such information, please contact us to have it deleted.
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the Personal Information we hold;
- Correcting inaccurate data;
- Deleting Personal Information;
- Restricting or objecting to processing;
- Data portability;
- Opting out of marketing communications.
To exercise any of these rights, please contact us using the information below.
10. International Transfers
Your information may be transferred to and stored in countries outside your own. Where applicable, we follow legally recognized data transfer mechanisms to ensure adequate protection.
11. Changes to This Policy
We may update this Policy over time. Any changes will be posted here with a revised "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or concerns regarding this Policy, please contact us at:
Your privacy matters to us—thank you for trusting NeuroCore Technology.